IT MANAGEMENT · DATA · DIGITAL TRANSFORMATION

HI, I'M FADY.
I BUILD SYSTEMS
THAT MOVE BUSINESS.

IT Manager & Senior Data Analyst focused on technology strategy, business intelligence, data governance, infrastructure, ERP integration and automation.

12+ years experience 4 international sites supported BI · ERP · IT · SQL
LIVE / IT COMMAND
FV
TECH
+ DATA
POWER BI
ERP
SQL / VBA
FOLLOW THE CURSOR
IT MANAGEMENT✦BUSINESS INTELLIGENCE✦ DATA ANALYTICS✦ERP INTEGRATION✦ INFRASTRUCTURE✦AUTOMATION✦ IT MANAGEMENT✦BUSINESS INTELLIGENCE✦

01 / WHAT I DO

Technology with a
business purpose.

01

IT
LEADERSHIP

Technical vision, project timelines, team leadership and alignment of technology with business goals.

↗
02

DATA &
BI

Data models, KPI frameworks and Power BI visualization that turn operational data into decisions.

↗
03

ERP &
AUTOMATION

ERP implementation, process optimization and automated reporting using SQL, MS Access, VBA and macros.

↗
04

INFRASTRUCTURE
& SECURITY

Network infrastructure, permissions, backups, security auditing and system stability.

↗

02 / PROFILE

Engineer.
Analyst.
Builder.

I combine IT management, data analysis and engineering to design practical systems that make organizations faster, clearer and more measurable.

2014–2016Network Engineer
ST. Mark Hospital
2016–2022Sr. Data Analyst
Etisalat UAE
2022–NOWIT Manager & Sr. Data Analyst
COPAlex

03 / EXPERIENCE

A career built around
systems & insight.

2022 — NOW

COPAlex

IT Manager & Senior Data Analyst

Strategic IT leadership · Data governance · Business intelligence · Infrastructure & security · ERP integration · Operational excellence

2016 — 2022

Etisalat UAE

Senior Data Analyst

Multi-site performance analytics across 4 international sites · FCR/NPS/CFM/Service Level · VBA, Macros, SQL/MS Access automation · Power BI self-service BI

2014 — 2016

ST. Mark Hospital

Network Engineer

Network infrastructure · Visio mapping · ERP/POS deployment · Access privileges · Backups & recovery testing · Tier 2 support

2012 — 2013

TEData

Technical Support Engineer

Complex hardware/connectivity troubleshooting · Incident management · Ticketing, resolution and escalation

04 / SCALE

0+ YEARS
EXPERIENCE
0INTERNATIONAL
SITES
0AGENTS
SUPPORTED
BIDATA-DRIVEN
DECISIONS

05 / EDUCATION & CERTIFICATIONS

Engineering mindset.
Continuous learning.

2015

M.Sc.

Communications & Electronics Engineering
Alexandria University

Quality of Service · Improve Video Streaming Quality using RED system
2010 — 2011

Postgraduate Diploma

Networks Infrastructure & Security
Ministry of Communications

Graduation Project: Tactical Network Adaptive Defense · Excellent
2003 — 2008

B.Sc.

Communication Engineering
Faculty of Engineering

Graduation Project: Computer Networks · Excellent
CERTIFIED

CISCO / MICROSOFT

CCNA · MCITP

Windows Server 2008 Network Infrastructure · Active Directory · Server Administrator

06 / TOOLKIT

From infrastructure
to insight.

Power BISQLMS AccessVBAMicrosoft Visio ERPNetworksData GovernanceBusiness Intelligence HTMLCSSJavaScriptC#LaravelASP.NETAPIs

07 / CONTACT

LET'S BUILD
WHAT'S NEXT.

For IT management, data analytics, digital transformation or systems projects.

DOWNLOAD MY CV ↓